If you are unable to sign in to your account in the CURSORIUM system, follow the steps below. This guide is intended for students.
1. Restoring access
• On the sign-in page, click the link «Restore access»;
Figure 1 — Sign-in page with the «Restore access» link highlighted
2. Selecting a role
• In the window that appears, select the «Student» option;
Figure 2 — Role selection window with the «Student» option
3. Entering your login or email
• Enter your login or email address in the corresponding field. Click the «Check user» button;
Figure 3 — Login/email input field and the «Check user» button
• If the system finds the user, a login and a one-time password will be sent to the specified email;
• After that, open CURSORIUM again, enter your credentials, and create a new password yourself. Keep in mind that the new password must meet these requirements.
4. User not found
• If the system does not find a user with the specified data, click the link «I don't remember my login and email» to proceed to the application form;
Figure 4 — The «I don't remember my login and email» link
5. Filling out the application
• Provide the following information on the page: full name, study group, student ID number, attach photos of yourself and your student ID, and specify a backup email address;
Figure 5 — Application form with fields for full name, study group, student ID number, photo, and backup email
6. Error «Student ID number not found»
• If you see the error «Student ID number not found», you need to contact your departmental dean's office. There, the specialists in the system must change the student ID number to the correct one. After that, you need to resubmit the access restoration request;
Figure 6 — The «Student ID number not found» error
7. Error «Failed to send»
• If you see the error «Failed to send. Please try again later» while filling out the data, check that the entered information is correct: the selfie with your student ID and the backup email address;
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